We have bought two cars from this dealership: a Golf, a couple of years ago, and a Tiguan just recently. We have been very happy with them. Pete, our salesman for the Tiguan, was patient, not pushy, even though we came to the dealership several times to try different cars. He is laid back and easy-going, very pleasant. We have also been happy with the service department, where we do all of our maintenance. The staff, especially Mike, are always friendly and take the time to explain what they are doing.
Great service team and they exceeded expectations with a red carpet approach and fast turn around times. Glad to have found my new service center for my Volkswagens. Thanks guys!
I have been involved in many transactions with automobile dealers over the years. The experience is "mixed" to put in nicely. I was in the market for a very particular used car - the CC in AWD. This store had one that literally felt like a new car (less than 10,000 miles) even though it was three years old. I found them very easy to negotiate with and quickly came to a deal. The fly in the ointment was that I was 850 miles away in Arizona. The salesman, Bill Wessel was kind enough to pick me up at the airport and ...
I had a Great Experience at Stevens Creek Volkswagon & the Professional Service Advisor Mo Galang was Very knowledgeable about every question I had about my 2010 CC VW. Mo Galang & the staff are very friendly & Helpful. Thank you for your Help! I recommend S.C V.W Advisor Mo Galang.
Shout out to Mike in the service department. I called yesterday and got an appointment this morning for a recall on my car. I pulled in a little before my scheduled time and waited for a few minutes. I was helped by Mike, he answered all of my questions and told me an approximate time that my car would be ready. I opted to wait so he directed me to the waiting area and told me they have free coffee and donuts as well as bagels. Thank God because I didn't have breakfast. Haha Anyway it took a bit longer ...
Pete was a great help, nice guy too. Helped me find what I really wanted and could afford. Nice crew at SC VW.
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